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Returns and complaints

Filing a complaint
To make a complaint, follow the steps below:

1. return/complaint form
Fill out the return/complaint form and attach it to the shipment. The document should contain the following details: your name, e-mail or mailing address, telephone number, indication of the product number and the reason for the complaint, the date of purchase and the occurrence of the defect.

2.Sending back the product
When submitting a complaint, please send back the product ( SECURED with a cardboard box) with all its accessories and a copy of the purchase invoice.

3.Shipping
The claimed product should be sent to:
Wings sp. z o.o.
Żółtki-Kolonia 38a,

16-070 Choroszcz


Return of goods
According to the current law, you have 30 days to return the goods. To withdraw from the contract and return the product purchased from us , fill out the necessary statement and send it to our address along with the returned product(s):

Wings sp. z o.o.
Żółtki-Kolonia 38a,

16-070 Choroszcz

Also include in the package with the statement and the returned product(s) all accessories received with it/they and the receipt or invoice.

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