ONLINE STORE TERMS AND CONDITIONS

WINGS24.PL / WINGSBRAND.COM

Table of Contents

• 1. General provisions
• 2. Electronic services in the Online Store
• 3. Terms of concluding the Sales Agreement
• 4. Prices
• 5. Products
• 5A. Personalized Products
• 6. Methods and payment deadlines for the Product
• 7. Cost, methods, and delivery time and product pickup
• 8. Product Complaints and Non-conformity of the Product with the Agreement
• 9. Out-of-court complaint handling and claims procedures
• 10. Right of Withdrawal from the Agreement
• 11. Provisions concerning Entrepreneurs
• 12. Personal Data in the Online Store
• 13. Reviews in the Online Store
• 14. Final Provisions

1. GENERAL PROVISIONS

1.1. The Online Store operated at the addresses www.wings24.pl and www.wingsbrand.com protects the Consumer's rights. The Consumer cannot waive the rights granted to them under the Consumer Rights Act. Contract provisions less favorable to the Consumer than those of this Act are invalid, and the provisions of the Act apply instead. The Terms and Conditions do not aim to exclude or limit the rights of Consumers arising from mandatory legal provisions, and any doubts should be interpreted in favor of the Consumer.

1.2. The Online Store available at the addresses www.wings24.pl and www.wingsbrand.com operated by Wings limited liability company based in Żółtki-Kolonia, business address and mailing address: Żółtki-Kolonia 38A, 16-070 Choroszcz, registered in the National Court Register under number KRS 0000928386, NIP 5423261087, REGON 365451702, share capital 235,400.00 PLN, email address: office@wingsbrand.com, phone number: +48 602 32 12 12, hereinafter also referred to as the "Seller" or "Service Provider."

1.3. The Terms and Conditions are addressed to Consumers, Entrepreneurs with consumer rights, and Entrepreneurs using the Online Store, unless a specific provision of the Terms and Conditions explicitly states otherwise.

1.4. The principles of processing personal data of Customers and Service Users, including information about the data controller, purposes, legal bases, data recipients, data retention periods, rights of the data subjects, profiling, and the use of cookies and similar technologies, are described in Privacy Policy and cookies. Before starting to use the Online Store, the Customer should familiarize themselves with this policy.

1.5. The Seller is liable to the Consumer and the Entrepreneur with consumer rights for the proper execution of the Sales Agreement and for the conformity of the Product with the Agreement under the terms specified in the mandatory provisions of law and in the Terms and Conditions.

1.6. Browsing the Online Store assortment does not require creating an Account. Placing orders is possible either after creating an Account or without creating an Account by providing the data necessary to fulfill the Order.

1.7. The final amount payable by the Client consists of the Product price and delivery costs and other costs, if applicable. The Client is informed of the total price including taxes and delivery costs no later than directly before placing the binding Order involving the payment obligation.

1.8. Definitions

• WORKING DAY - one day from Monday to Friday, excluding statutory public holidays.
• ORDER FORM - an Electronic Service, an interactive form available in the Online Store, enabling the placement of an Order, in particular by adding Products to the electronic cart and specifying the terms of the Sales Agreement, including delivery and payment methods.
• CLIENT - a natural person, legal person, or organizational unit without legal personality but granted legal capacity by law, who has entered into or intends to enter into a Sales Agreement with the Seller.
• CONSUMER - a natural person entering into an agreement with the Seller not directly related to their business or professional activity.
• CIVIL CODE - the Act of April 23, 1964 - Civil Code.
• ACCOUNT - an Electronic Service identified by an individual identifier, within which data provided by the Service Recipient and information about their Orders in the Online Store are collected.
• NEWSLETTER - an Electronic Service involving sending commercial, marketing, informational, or promotional content related to the Seller, Products, news, promotional campaigns, and the Online Store's activities to the provided email address.
• PRODUCT - a movable item available in the Online Store that can be the subject of a Sales Agreement.
• PERSONALIZED PRODUCT - a non-prefabricated Product made according to the Client's specifications or intended to meet their individualized needs, in particular a Product made using content, materials, files, graphic designs, texts, photos, logos, markings, prints, embroidery, engravings, or other elements provided or indicated by the Client.
• ENTREPRENEUR WITH CONSUMER RIGHTS - a natural person entering into a Sales Agreement directly related to their business activity, when the content of this agreement indicates that it does not have a professional character for this person, in particular resulting from the subject of the business activity disclosed in CEIDG.
• TERMS AND CONDITIONS - these Terms and Conditions of the Online Store.
• ONLINE STORE - the Service Provider's online store available at www.wings24.pl and www.wingsbrand.com, operated on the Shopify platform.
• SELLER / SERVICE PROVIDER - Wings limited liability company, described in point 1.2 of the Terms and Conditions.
• SALES AGREEMENT - a sales agreement for the Product concluded or to be concluded between the Client and the Seller via the Online Store.
• ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
• SERVICE RECIPIENT - a person using or intending to use the Electronic Service.
• CONSUMER RIGHTS ACT - the Act of May 30, 2014, on consumer rights.
• ORDER - a declaration of intent by the Client made via the Order Form and directly aimed at concluding a Sales Agreement with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1. The following Electronic Services are available in the Online Store: Account, Order Form, and Newsletter.

2.2. Account

2.2.1. Use of the Account is possible after performing the actions indicated in the registration form, including providing the required data and creating access data. The data required to create the Account are each time marked in the registration form.

2.2.2. The Electronic Service Account is provided free of charge for an indefinite period. The Service Recipient may delete the Account at any time and without giving a reason by sending a request to the Service Provider at the address office@wingsbrand.com or by using the functionalities available in the Account, if such functionality is provided.

2.3. Order Form

2.3.1. Use of the Order Form begins when the Client adds the first Product to the cart. Placing the Order occurs after filling out the Order Form and clicking the button indicating the placement of the Order with an obligation to pay. Until that moment, the Client can independently modify the entered data, in particular the contents of the cart, contact details, delivery details, delivery method, and payment method.

2.3.2. The Order Form is provided free of charge, is one-time in nature, and ends upon placing the Order or earlier cessation of placing the Order by the Client.

2.4. Newsletter

2.4.1. Using the Newsletter requires providing an email address in the subscription form, accepting the Newsletter service Terms and Conditions, giving the required marketing consent, and clicking the subscription button. Subscription to the Newsletter cannot occur automatically solely upon Account creation. If the Newsletter subscription is available during Account creation or Order placement, it should be based on a separate, voluntary, and previously unchecked checkbox.

2.4.2. The Newsletter is provided free of charge for an indefinite period. The Customer may unsubscribe from the Newsletter at any time, without giving a reason and without incurring costs, by clicking the unsubscribe link available in every Newsletter message or by sending a request to office@wingsbrand.com.

2.4.3. Unsubscribing from the Newsletter does not affect the legality of actions taken before the unsubscription.

2.5. Technical requirements and usage rules

2.5.1. To use the Online Store, a device with Internet access, an up-to-date web browser supporting standard web technologies, an active email account, and enabled JavaScript to the extent necessary for the proper functioning of the Store are required. Enabling cookies is only required for files necessary for the Store's operation; the use of other cookies and similar technologies is subject to the user's consent settings and the Privacy and Cookies Policy.

2.5.2. The Customer is obliged to use the Online Store in accordance with the law, good practices, the Terms and Conditions, and with respect for personal rights, copyrights, industrial property rights, and other rights of the Seller and third parties. The Customer is prohibited from providing unlawful content.

2.6. Complaints concerning Electronic Services

2.6.1. Complaints related to the provision of Electronic Services and the operation of the Online Store, other than complaints concerning the Product, may be submitted in writing to the Seller's address or electronically to office@wingsbrand.com.

2.6.2. It is recommended to include in the complaint information that allows its consideration, in particular a description of the problem, the date it occurred, the Customer's demand, and contact details. The lack of this information does not affect the effectiveness of the complaint if it can be considered based on the provided data.

2.6.3. The Service Provider will respond to complaints immediately, no later than within 14 days from the date of receipt.

3. TERMS OF CONCLUDING THE SALES AGREEMENT

3.1. The Sales Agreement between the Client and the Seller is concluded after the Client places an Order using the Order Form and after the Seller confirms receipt of the Order and acceptance for processing.

3.2. Before placing the Order, the Customer receives information required by law, in particular information about the main features of the Product, the total price including taxes, delivery costs, payment methods, delivery methods and deadlines, the right to withdraw from the Agreement, and the complaint procedure.

3.3. Placing an Order occurs after clicking a button clearly marked as an order with an obligation to pay or an equivalent unambiguous phrase. The button completing the purchase process must clearly indicate that placing the Order involves an obligation to pay.

3.4. After placing the Order, the Seller immediately confirms its receipt and acceptance for processing by sending an email to the address provided by the Customer. The Sales Agreement is concluded at the moment the Customer receives this message.

3.5. Recording, securing, and making available the content of the Sales Agreement is done by providing the Regulations on the Online Store website and by sending the Customer an email confirming the conclusion of the Sales Agreement. The content of the Sales Agreement may also be recorded in the Seller's IT system.

4. PRICES

4.1. Product prices listed in the Online Store are expressed in Polish zloty or another currency available in the Store and include taxes, including VAT, if applicable.

4.2. Prices on Product cards do not include delivery costs unless explicitly stated otherwise. Delivery costs are provided in the Online Store and during the Order process before placing the Order.

4.3. The binding price for the Customer is the price visible with the Product at the time of placing the Order, subject to obvious technical errors, about which the Seller will promptly inform the Customer.

4.4. The total amount to be paid, including the Product price, taxes, delivery costs, and other costs, if any, is visible before confirming the Order.

4.5. The Seller may change Product prices, conduct promotional campaigns and sales, provided that the price change does not affect Sales Agreements concluded before the change takes effect.

4.6. When informing about a price reduction of a Product, the Seller provides, alongside the information about the reduced price, the lowest price of that Product that was in effect during the 30 days before the reduction was introduced, or if the Product has been offered for sale for less than 30 days - the lowest price valid from the day the Product was first offered until the day the reduction was introduced. This information should be visible, unambiguous, and presented with the Product in a way that allows a real assessment of the discount.

4.7. If the Seller uses discount codes, promotional campaigns, or loyalty programs, the detailed rules of such promotions may be specified in separate regulations or information provided to the Customer before using the promotion.

5. PRODUCTS

5.1. The Seller may introduce new Products to the offer and withdraw Products from the offer, subject to the acquired rights of Customers resulting from already concluded Sales Agreements.

5.2. Products in the Online Store may be displayed according to default sorting rules, in particular by availability, popularity, category, price, novelty, or other filters available in the Store. If the order of Product presentation depends on paid promotion or individual profiling, information about the main placement parameters should be made available to the user in the Store.

5.3. If the Product included in the Order is unavailable, the Seller will promptly inform the Customer. In such a case, the Sales Agreement regarding the unavailable Product is not concluded or, if concluded, the Seller will refund the payments made by the Customer promptly, no later than within 14 days.

5A. PERSONALIZED PRODUCTS

5A.1. Personalized Products may be available in the Online Store, i.e., Products made according to the Customer's specifications or intended to meet their individualized needs.

5A.2. In the case of Personalized Products, the Customer may provide the Seller with content, materials, files, graphic designs, texts, photos, logos, markings, graphics, or other elements intended for the personalization of the Product, in particular via the personalization creator, Order Form, or other tool provided by the Seller.

5A.3. The Customer declares that the materials provided are lawful, do not infringe third-party rights, and that they hold the rights, consents, licenses, or authorizations necessary for their use by the Seller solely for the purpose of fulfilling the Order and producing the Personalized Product.

5A.4. It is prohibited to submit for personalization any content, materials, files, or designs that violate legal provisions, copyrights, related rights, industrial property rights, trademark rights, industrial designs, personal rights, image rights, privacy, personal data of third parties, good manners, or social coexistence principles.

5A.5. The Seller may refuse to fulfill an Order including a Personalized Product if the submitted materials raise justified suspicion of violating the law, third-party rights, the Terms and Conditions, good manners, or social coexistence principles. If payment has already been made, the Seller will promptly refund the amount paid to the Customer, no later than 14 days from the date of informing the Customer about the refusal to fulfill the Order, unless the parties agree to change the materials to comply with the Terms and Conditions.

5A.6. By providing materials for personalization, the Customer grants the Seller a non-exclusive, free authorization to use them solely to the extent necessary to fulfill the Order, including project preparation, personalization execution, quality control, and after-sales service.

5A.7. The Seller produces the Personalized Product according to the materials and information provided by the Customer. The Customer is responsible for errors in the provided content, in particular typos, incorrect dates, names, slogans, graphics, or project layout, unless the error was caused by the Seller.

5A.8. Provisions concerning Personalized Products do not exclude or limit the Customer's rights arising from regulations regarding the Seller's liability for non-compliance of the Product with the Agreement, warranty, or other mandatory legal provisions.

6. METHODS AND DEADLINES FOR PRODUCT PAYMENT

6.1. The Seller provides the Customer with payment methods indicated in the Online Store during the Order placement process, in particular cash on delivery, bank transfer, electronic payment, BLIK payment, payment by payment card, or payment via external payment operators.

6.2. The availability of individual payment methods may depend on the delivery country, Order value, Product type, current Store settings, payment operators' requirements, or technical circumstances. The Customer is informed about available payment methods before placing the Order.

6.3. In the case of prepayment, the Customer should make the payment within 7 days from the date of concluding the Sales Agreement, unless another deadline is indicated during the Order placement process.

6.4. In the case of cash on delivery payment, the Customer makes the payment upon receipt of the shipment.

6.5. Refunds are made using the same payment method used by the Customer unless the Customer explicitly agrees to another refund method that does not incur any costs for them.

7. COST, METHODS, AND DEADLINES FOR DELIVERY AND PRODUCT PICKUP

7.1. Product delivery is available in the territory indicated in the Online Store. If the Store allows delivery outside the territory of the Republic of Poland, the costs and estimated delivery time are indicated to the Customer before placing the Order.

7.2. Product delivery is paid unless the Sales Agreement, promotion, or information in the Online Store states otherwise. Delivery costs are indicated to the Customer in the Online Store and during the Order placement process before the Order is placed.

7.3. The Seller provides delivery methods indicated in the Online Store, in particular courier delivery, delivery to a pickup point or parcel locker, postal delivery, or other methods available during the Order placement process.

7.4. The delivery time of the Product to the Customer is up to 7 Business Days, unless another term is specified in the Product description or during the ordering process. For Products with different delivery times, the delivery time for the entire Order is the longest specified term, unless the Customer chooses or the parties agree on partial deliveries.

7.5. The delivery time starts: in the case of prepayment - from the day the Seller's bank account or settlement account is credited; in the case of cash on delivery - from the day the Sales Agreement is concluded.

7.6. If the Seller offers personal pickup, information about the place and time of pickup is provided to the Customer in the Online Store or in an email message.

8. PRODUCT COMPLAINT AND NON-COMPLIANCE OF THE PRODUCT WITH THE AGREEMENT

8.1. The Seller is obliged to deliver a Product compliant with the Sales Agreement. Towards the Consumer and the Entrepreneur with consumer rights, the Seller is liable for the lack of compliance of the Product with the Agreement under the terms specified in the Consumer Rights Act, in particular in Articles 43a-43g of this Act.

8.2. The Product is compliant with the Agreement if, in particular, its description, type, quantity, quality, completeness, functionality, and suitability for a specific purpose, which the Consumer informed the Seller about no later than at the time of concluding the Agreement and the Seller accepted such purpose, remain consistent with the Agreement. The Product should also be suitable for the purposes for which products of this kind are usually used, be available in the quantity and have the features typical for products of this kind, and correspond to the sample or model if provided.

8.3. In case of non-compliance of the Product with the Agreement, the Consumer may demand repair or replacement of the Product. The Seller may replace the Product if the Consumer demands repair, or repair the Product if the Consumer demands replacement, if bringing the Product into compliance with the Agreement in the manner chosen by the Consumer is impossible or would require excessive costs for the Seller.

8.4. If repair or replacement is impossible, requires excessive costs, the Seller has not brought the Product into compliance with the Agreement within a reasonable time, or the non-compliance of the Product with the Agreement persists despite attempts to bring the Product into compliance, the Consumer may declare a price reduction or withdraw from the Agreement, subject to the limitations arising from the Consumer Rights Act.

8.5. The Consumer cannot withdraw from the Agreement if the non-compliance of the Product with the Agreement is insignificant.

8.6. A complaint can be submitted in writing to the Seller's address or electronically to reklamacje@wingsbrand.com. For efficient processing, it is recommended to provide the Customer's details, Order number, description of the non-compliance, date of its detection, and the Customer's request. The absence of this information does not affect the validity of the complaint if it can be considered based on the provided data.

8.7. The Seller responds to the Consumer's complaint within 14 days of receipt. The response is provided on paper or another durable medium. If the Seller does not respond within this period, the complaint is considered accepted.

8.8. The Consumer provides the Seller with the Product subject to repair or replacement. The Seller collects the Product from the Consumer at their own expense. The Seller bears the costs of repair or replacement, including, in particular, postage, transport, labor, and materials.

8.9. The Seller's liability towards Customers who are neither Consumers nor Entrepreneurs with consumer rights may be shaped differently in chapter 11 of the Terms and Conditions.

8.10. The warranty, if granted, applies under the conditions specified in the warranty document, Product card, or warranty statement. Warranty rights are independent of rights arising from the lack of conformity of the Product with the Agreement.

9. OUT-OF-COURT METHODS FOR HANDLING COMPLAINTS AND PURSUING CLAIMS

9.1. The Consumer may use out-of-court methods for handling complaints and pursuing claims. Information about these procedures is available, in particular, on the website of the President of the Office of Competition and Consumer Protection and from the locally competent consumer ombudsman.

9.2. The Consumer may contact, among others, a permanent consumer arbitration court, the provincial inspector of the Trade Inspection, the district or municipal consumer ombudsman, or a social organization whose statutory task is consumer protection.

9.3. Using out-of-court dispute resolution methods is voluntary unless mandatory provisions state otherwise.

10. RIGHT OF WITHDRAWAL FROM THE AGREEMENT

10.1. The Consumer and the Entrepreneur with consumer rights may withdraw from the Distance Sales Agreement without giving any reason within 30 days from the day the Product is taken into possession by the Customer or a third party indicated by them other than the carrier.

10.2. To meet the deadline, it is sufficient to send the withdrawal statement before the deadline expires. The statement may be submitted in writing to the Seller's address or electronically to office@wingsbrand.com. The Customer may use the statutory withdrawal form template, but it is not mandatory.

10.3. In the case of an Agreement covering multiple Products delivered separately, in batches, or in parts, the withdrawal period runs from the moment of taking possession of the last Product, batch, or part.

10.4. In the event of withdrawal from the Agreement, the Agreement is considered not concluded. The Seller shall refund the Customer all payments received from them, including the costs of the cheapest standard delivery method available in the Store, immediately, no later than 14 days from the date of receipt of the withdrawal statement.

10.5. The Seller refunds the payment using the same payment method used by the Client, unless the Client explicitly agrees to another refund method that does not incur any costs for them. The Seller may withhold the refund until receiving the Product back or the Client provides proof of its return—whichever occurs first.

10.6. The Client is obliged to return the Product to the Seller immediately, no later than within 30 days from the day they withdrew from the Agreement, unless the Seller has proposed to collect the Product themselves. Sending the Product before the deadline is sufficient to meet the deadline. The Product should be sent to the address: Żółtki-Kolonia 38A, 16-070 Choroszcz.

10.7. The Client bears the direct costs of returning the Product in case of withdrawal from the Agreement, unless the Seller has agreed to bear them or has not informed the Client about the obligation to bear these costs. This provision does not apply to costs related to a complaint about the Product due to non-compliance with the Agreement.

10.8. The Client is responsible for the reduction in the value of the Product resulting from its use beyond what is necessary to establish the nature, characteristics, and functioning of the Product.

10.9. The right to withdraw from the Agreement does not apply in cases specified in Article 38 of the Consumer Rights Act, in particular regarding an Agreement whose subject is a non-prefabricated Product made according to the Client's specifications or intended to meet their individualized needs, including a Personalized Product.

10.10. The exclusion of the right to withdraw from the Agreement concerning a Personalized Product does not limit the Client's rights arising from the provisions on non-compliance of the Product with the Agreement, warranty, or other mandatory legal provisions.

11. PROVISIONS CONCERNING ENTREPRENEURS

11.1. This chapter applies exclusively to Clients and Service Recipients who are neither Consumers nor Entrepreneurs with consumer rights. The provisions of this chapter do not limit the rights of persons to whom, under Article 7aa of the Consumer Rights Act, the provisions concerning Consumers apply.

11.2. The Seller has the right to withdraw from the Sales Agreement concluded with a Client who is neither a Consumer nor an Entrepreneur with consumer rights within 14 days from the date of its conclusion. Withdrawal may occur without giving a reason and does not give rise to claims against the Seller by such a Client, except for the refund of payments made.

11.3. For Clients who are neither Consumers nor Entrepreneurs with consumer rights, the Seller may limit the available payment methods and require full or partial prepayment.

11.4. Upon delivery of the Product to the carrier, the benefits and burdens related to the Product, as well as the risk of accidental loss or damage to the Product, pass to the Client who is neither a Consumer nor an Entrepreneur with consumer rights.

11.5. In the case of sending the Product via a carrier, a Customer who is neither a Consumer nor an Entrepreneur with consumer rights should inspect the shipment in a timely manner and in the manner customary for shipments of this type, and in case of shortage or damage, take actions necessary to determine the carrier’s liability.

11.6. Pursuant to Article 558 § 1 of the Civil Code, the Seller’s liability under warranty towards a Customer who is neither a Consumer nor an Entrepreneur with consumer rights is excluded.

11.7. The Seller’s liability towards a Customer who is neither a Consumer nor an Entrepreneur with consumer rights, regardless of the legal basis, is limited to the amount paid for the Product to which the claim relates, but not more than 1,000 PLN. This limitation does not apply to damage caused intentionally or cases where liability limitation would be inadmissible under mandatory legal provisions.

11.8. Disputes arising between the Seller and a Customer who is neither a Consumer nor an Entrepreneur with consumer rights shall be resolved by the court competent for the Seller’s registered office.

12. PERSONAL DATA IN THE ONLINE STORE

12.1. The administrator of personal data of Customers and Service Recipients is Wings limited liability company. Detailed rules for processing personal data, including information required by Article 13 of the GDPR, information about data recipients, retention periods, rights of data subjects, profiling, marketing, and cookies, are described in Privacy Policy and cookies.

12.2. The Terms and Conditions do not replace the Privacy Policy and cookies. In case of discrepancies regarding information on personal data processing, the current Privacy Policy and cookies shall apply, subject to mandatory legal provisions.

12.3. Providing data marked as required in the Online Store forms is necessary to conclude or perform the Sales Agreement or to provide the selected Electronic Service. Failure to provide this data may prevent the conclusion of the Agreement or the use of the given Electronic Service.

13. REVIEWS IN THE ONLINE STORE

13.1. The Customer may voluntarily and free of charge leave a review regarding purchases made in the Online Store or a Product purchased in the Online Store.

13.2. The Seller publishes reviews from Customers who have made a purchase in the Online Store or have been invited to leave a review after the purchase. Verification may involve, in particular, sending an invitation to leave a review to the e-mail address used in the Order, linking the review to the Order number, or cooperating with an external review management system such as TrustMate.

13.3. The Seller may use external entities to handle the process of acquiring and publishing reviews. Information about personal data processing in this regard is described in the Privacy Policy and Cookies.

13.4. Posting fictitious, apparent, illegal reviews, or those violating the rights of third parties, personal rights, good manners, or social coexistence principles is prohibited. The author of the review should not be the Seller or persons acting on their behalf unless the review is clearly marked as the Seller’s own content and its nature does not mislead the Consumer.

13.5. The Seller may refuse to publish or remove a review that violates the Terms, legal provisions, third-party rights, good manners, or social coexistence principles. Moderation of reviews must not mislead Consumers about the actual nature of the review.

14. FINAL PROVISIONS

14.1. Contracts concluded via the Online Store are concluded in Polish, unless the Store explicitly provides for the conclusion of the Contract in another language.

14.2.1. The Service Provider may change the Terms for important reasons, in particular in case of changes in legal regulations, changes in the operation of the Online Store, changes in Electronic Services, changes in payment or delivery methods, changes in Seller data, the need to adapt the Terms to decisions of authorities, court rulings, recommendations of supervisory bodies, requirements of payment operators, carriers, or technology providers, to the extent that these changes affect the content of the Terms.

14.2.2. In the case of continuous contracts, such as an Account or Newsletter, the amended Terms bind the Service Recipient if they were made available before the changes took effect, the Service Recipient was properly informed about the changes, and did not terminate the contract within the period specified in the notification, not shorter than 14 days. If the change to the Terms results in new fees or increased fees, the Consumer may resign from the Electronic Service before the change takes effect.

14.2.3. Changes to the Terms do not affect the acquired rights of Customers, in particular they do not impact Orders placed before the changes come into effect or Sales Agreements concluded before that date.

14.3. Matters not regulated by the Terms shall be governed by the provisions of generally applicable Polish law, in particular the Civil Code, the Consumer Rights Act, the Act on Electronic Services, the Electronic Communications Law, GDPR, and other relevant legal provisions.

14.4. If additional regulatory documents, especially the standard "Terms of Service," are present in the footer of the Online Store or other parts of the site, they should be removed, hidden, or adjusted so that they do not conflict with these Terms and Polish law. The Customer should have access to a single coherent version of the sales terms.